2026

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Suntory Beverage & Food Limited

One Suntory Walk

An admin console for running a company-wide walking event across global branches, built lean enough to sell.

Category

Admin Dashboard / Global UX

Role

Product Designer (UI/UX)

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Overview

Defining a lean admin system, with engineering, before a spec existed

Suntory Plus runs a walking event that every branch of a global company takes part in, including overseas offices. I designed the admin system that lets each branch set up and run that event. The project began as a renewal of Suntory's internal tool, but partway through the goal expanded: build it so it could also be sold to other companies.

I joined before the spec existed. On a six-week timeline, I scoped a minimum viable feature set, deliberately cut the rich extras, and defined the spec hand in hand with engineering, weighing every decision against real implementation cost.

Contribution

  • Requirements & spec definition

  • MVP feature prioritization

  • Admin IA & flows

  • Spec defined with engineering

  • UI design

Team

  • 2 PM

  • 2 designers (me)

  • 4 engineers

Timeline

6 weeks

Context

What the admin system has to do

The walking event is a company-wide health initiative: employees across every branch, including overseas offices, take part together over a set period. Someone has to set it up and keep it running, create the event, manage participants and communities, and track progress. That is the job of the admin system.

Because the company is global, the tool isn't used by one team in one place. It has to serve administrators across multiple branches and regions, with different languages, time zones, and levels of access.



Problem & Stakes

Define what to build, and ship it, at the same time

Two constraints made this hard at once.

Constraint 01

The goal moved

What started as an internal renewal became a product that had to work for other companies too. The design couldn't be hard-wired to Suntory's way of working, it had to generalize.

Constraint 02

No spec, hard deadline

I had to decide what to build and ship it within six weeks, in parallel. The real risk wasn't doing too little, it was over-scoping and missing the date.

Constraint 01

The goal moved

What started as an internal renewal became a product that had to work for other companies too. The design couldn't be hard-wired to Suntory's way of working, it had to generalize.

Constraint 02

No spec, hard deadline

I had to decide what to build and ship it within six weeks, in parallel. The real risk wasn't doing too little, it was over-scoping and missing the date.



Strategy & Decision

Scope was the design problem, so I designed the scope first

Because no spec existed, I started by sketching a rough wireframe of the ideal system, everything the tool could be, then used it as a map to decide what to keep and what to cut. Rather than building everything an administrator might one day want, I kept the minimum set the event genuinely needed and dropped the rest. A lean tool that shipped on time was worth far more than a complete one that didn't.

Shipped in the MVP

  • Dashboard

  • Participant management (view, delete)

  • Community management (view, delete)

  • Admin roles & permissions

  • Past events list

  • Rankings

Cut to protect the timeline

  • Real-time world map of participants → deferred to a later phase

  • In-app community reporting → replaced with email notifications, far cheaper to build and enough for v1

Shipped in the MVP

  • Dashboard

  • Participant management (view, delete)

  • Community management (view, delete)

  • Admin roles & permissions

  • Past events list

  • Rankings

Cut to protect the timeline

  • Real-time world map of participants → deferred to a later phase

  • In-app community reporting → replaced with email notifications, far cheaper to build and enough for v1



Wireframing with Engineering

Shaping the screens, and the spec, with engineering

The requirements weren't fixed yet, and with a tight timeline the spec had to be settled around what we could actually build in the time we had. So rather than finishing wireframes and handing them off, I brought engineering in while I was still wireframing. I shared the ideal-system wireframe, we worked through it feature by feature against implementation cost, and we firmed up the requirements together as the screens took shape.



Final Design

A focused console, built for one company and structured to extend to others

The admin system lets a branch administrator set up an event, manage participants and communities, and track progress and rankings through a small, deliberate set of screens. Designed for Suntory first, but structured so the same base can serve other companies as an external product.



Status & Outcome

Shipping a base that can grow into a product

The system is currently in development. Holding scope to a true MVP kept the six-week timeline realistic, and defining the spec against implementation cost gave the team a foundation that can extend toward an external offering rather than a one-off internal tool. Deferred features like the real-time world map are mapped for a later phase.



Reflection

Designing under ambiguity, and designing to feasibility

With no spec and a hard deadline, the highest-value work wasn't adding features. It was deciding what not to build, and defining the rest shoulder to shoulder with engineering, where every choice balanced user value against build cost.

Designing a tool meant for external sale also pushed me to separate one company's habits from what any company would actually need, an instinct that matters whenever an internal tool becomes a product.